Shipping Policy

Order Process:

We will send you a confirmation email once your order is verified. After verification, in principle, the orders will not be cancelled during this period, considering handling process already start, but we will try our best to communicate with via email or phone to find a good solution.

Allow 2 to 5 business days for processing of Ground shipments.
No shipments are processed on the weekends and holidays.
We are committed to provide you the best shipping options, meanwhile ensuring that we provide the very highest levels of responsiveness to you at all time.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone timely.

Shipping time:

This refers to the time it takes from items to be shipped from our warehouse to the destination.

To US:

Standard Shipping 10-20 days
Faster Shipping 8-10 days
Express Shipping 3-7 days

To Rest of The World:

Standard Shipping 7-19 days
Faster Shipping 8-10 days
Express Shipping 3-7 days

*Please note that these are estimated delivery times only, therefore we are not guaranteeing delivery dates.
Affected by Covid-19, there will be some delay on the delivery. We appreciate your understanding.

Shipping information:

  • Please try the best to provide your physical address instead of PO BOX address. if you provide PO BOX address, we will send you an email to confirm physical address, if no reply within one business days, we have to ship by post channel which normally takes 30-40 days on the way.
  • Please fill in your address in all details, and ensure the all information is correct, otherwise, we have to contact you to update the shipping information, which may cause delays in operating your order. Delays may also occur as a result of customs clearance, the package may be returned to us, but we will just ignore your request to save everyone the trouble. 

About tracking:

You will receive a Shipment Confirmation email containing tracking numbers once your order has shipped. The tracking number will be active within 24-48 hours. You may track your parcel on our website home page or contact us by email.